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PRECISION ENGINEERED, EXPERTLY MAINTAINED
At Time Solution, we're dedicated to preserving the timeless elegance and optimal performance of your cherished timepieces. With decades of collective experience in horology, our skilled team of repair specialists is committed to providing exceptional care and expertise to keep your watches in flawless condition.
COMPREHENSIVE CARE FOR YOUR WATCHES
Dive into our diverse range of services, tailored to meet your every need:
MOVEMENT SERVICING
CASE AND BRACELET REFINISHING
WATER RESISTANCE TESTING
CRYSTAL REPLACEMENT
BATTERY REPLACEMENT
FULL OVERHAUL
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Hassle-Free Repair Process
FREE INSPECTION AND QUOTE:
Visit our service center for a detailed assessment and personalized repair estimate, with no obligation to proceed.
SECURE SERVICE AUTHORIZATION:
Approve the recommended repairs, and we'll have you sign our service form to initiate the process.
METICULOUS WORKMANSHIP AND TESTING:
Our experts will meticulously service your timepiece, performing comprehensive testing to ensure it meets the highest quality standards.
PROMPT DELIVERY AND WARRANTY:
We'll thoroughly clean and package your watch, then notify you for a convenient pickup. All our services are covered by a 12-month warranty.
CONTACT OUR EXPERT HOROLOGISTS FOR PERSONALIZED
GUIDANCE ON MAINTAINING YOUR TREASURED WATCH.
FAQ ??
HOW OFTEN SHOULD I SERVICE MY WATCH?
Q:
We generally recommend a complete movement service every 3-5 years, depending on the watch's usage and wear.
DO I NEED TO MAKE AN APPOINTMENT IN ADVANCE?
Q:
The repair process typically takes 2 to 5 weeks, depending on the complexity of the service required. We'll provide you with a more accurate timeline after our initial assessment of your watch.
HOW LONG DOES IT TAKE TO REPAIR A WATCH?
Q:
Yes, we operate by appointment only, Monday to Friday from 10am to 5pm. Our service center is closed on public holidays. To schedule an appointment, please click here or call us at the number provided.
WHAT IF I DECIDE NOT TO DO THE REPAIR SERVICE?
Q:
We understand that you may change your mind about proceeding with the repair. If you decide to cancel or modify the service, please let us know as soon as possible. There may be additional costs if the repair is already in progress or if parts have been ordered. We'll do our best to minimize any fees in such cases.
WHERE ARE YOU LOCATED?
Q:
Our service center is located at: 1628, Ocean Center, 5 Canton Road, Tsim Sha Tsui, Kowloon, Hong Kong
WHAT PAYMENT METHODS DO YOU ACCEPT?
Q:
We accept all major credit card payments, as well as FPS transfers. We do not accept cash payments. If you have any other questions or concerns, please don't hesitate to contact our team. We're here to provide exceptional service and ensure your timepiece remains in optimal condition.
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